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Ways to Reach Us

Medical Information: For medical information or to report an Adverse Event, other safety information, or a Product Complaint, contact:

Main Numbers/General Information: 1-617-341-6100 (North American Headquarters); +44 2032 045100 (International Headquarters)

Media (reporters & media outlets only): or 1-617-341-6992 (North America); +44 20 3204 5275 (Europe & Australia)

Investors: or 1-617-961-0585


Clinical Trials:

Patient Advocacy and Engagement (U.S. only):

Vertex Guidance and Patient Support (U.S. only): 1-877-752-5933 (press 2 to speak to a Case Manager)