Support along
the way

For all the turning points, both big and small, in life with cystic fibrosis (CF), our comprehensive patient support program, Vertex GPS™: Guidance & Patient Support, is committed to showing patients and caregivers the way forward. From helping patients get access to their medicine to keeping them on track with treatment throughout their treatment journey, our Patient Support Specialists are with them all the way.

An image of the Vertex GPS logo on the wall at Vertex headquarters

For all the turning points, both big and small, in life with cystic fibrosis (CF), our comprehensive patient support program, Vertex GPS™: Guidance & Patient Support, is committed to showing patients and caregivers the way forward. From helping patients get access to their medicine to keeping them on track with treatment throughout their treatment journey, our Patient Support Specialists are with them all the way.

It's all led by our Patient Support Specialists

Our team of Patient Support Specialists is dedicated to providing patients and caregivers with one-on-one personalized support throughout treatment by connecting with them via phone, text and email. Here are just a few things they can do:

Vertex Guidance and Patient Support Representative on phone with patient
  • Help enrolled patients review their insurance coverage, out-of-pocket costs, and any available financial assistance programs

  • Connect with health care providers on behalf of patients to discuss any requirements or questions from insurance companies

  • Work with specialty pharmacies to coordinate medicine deliveries and provide refill reminders to help patients stay on track with their treatment

  • Answer questions about our medicines and provide patients and caregivers with educational resources and lifestyle support